Shipping policy

 

Delivery Time Frame

If the product you have ordered is not currently available in our Auckland warehouse, it will be shipped from our overseas warehouse to New Zealand, and you can expect to receive it about 7-10 working days. However, if the product is available in our Auckland warehouse, it will take 2-4 working days for the product to be shipped to your address.

 We are continuously working on improving our warehousing processes, with the goal of fulfilling more orders from our Auckland warehouse.

Thank you for your understanding and support.

Exceptions:

  • If a standard order is placed over the weekend, the earliest it will ship is Monday
  • Additional validation may be required for all orders and can delay delivery